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Banking complaints have reached highest level in at least a decade – ombudsman

11 July 2024
in Business
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Banking complaints have reached highest level in at least a decade – ombudsman
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The number of banking complaints has reached the highest level in at least a decade, according to the ombudsman. Customers are increasingly dissatisfied with the service provided by banks, leading to a surge in complaints being filed. It is crucial for banks to address these issues promptly in order to regain the trust of their customers.

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