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London pubs are facing backlash for failing to properly implement the “Ask for Angela” safety codeword scheme, designed to help customers in distress. Staff at venues across the UK, including leading chains, are reportedly not trained on how to respond when a customer says “Angela” for help, with half of London venues observed ignoring the code word in a recent investigation by BBC journalists. Helena Conibear of the Alcohol Education Trust emphasized the importance of proper training to ensure the scheme is trusted and effective in keeping nightlife safe, especially for vulnerable women.
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