Families attending the Rudolph the Red-Nosed Reindeer Drone Show in Ardingly, West Sussex, were left disappointed after technical issues rendered the performance underwhelming, with many unable to see the displays clearly. VIP ticket holders, like Krissi Binder, criticized the lack of promised amenities and faced long waits and poor conditions exiting the venue. Attendees reported prices for food being excessively high and some not receiving refunds. Lumina Drones apologized for the technical difficulties that marred the event.
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