A woman attempting to assist an unconscious man at an Auckland beach faced delays due to St John providing the wrong code for an on-site defibrillator, contributing to the man’s death. Hato Hone St John has apologized for the distress caused and is reviewing its systems and processes. The man, seen unresponsive in the water, was pulled to Takapuna Beach but could not be revived despite efforts from bystanders and emergency services. This incident highlights critical issues in emergency response protocols.
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