Airports use AI for passenger traffic management.

Airports are increasingly utilizing AI technology to enhance passenger flow, baggage tracking, and predictive maintenance in order to improve efficiency and the overall travel experience. By embedding AI in various workflows, airports are able to manage congestion, optimize baggage handling, implement biometric processing for quicker immigration, and provide personalized services to passengers. While AI adoption in aviation has grown rapidly in recent years, there is still room for further expansion due to the sector’s reliance on legacy systems and cautious operating model. Despite challenges, AI continues to revolutionize airport operations and enhance the passenger journey from check-in to boarding, transforming the way airports handle security, maintenance, and customer service.

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