/cdn.vox-cdn.com/uploads/chorus_asset/file/25413635/Sonos_App_Redesign___Roam.jpg?w=1200&resize=1200,628&ssl=1 "Sonos opens a Trello board so we can see how it’s fixing the busted app")
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Sonos utilized a Trello board to address issues with a broken app, allowing users to track progress and updates. The board listed bugs, proposed fixes, and status updates, providing transparency and accountability for the team. Users appreciated the open communication and collaborative effort to resolve the app’s issues.
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