Estimated wait times at hospital ERs may be inaccurate

An internal memo reveals that the emergency department wait times published by Winnipeg Regional Health Authority (WRHA) were often inaccurate, leading to misleading lower wait times. The memo indicated that outdated data was used for predictions and that a coding issue capped displayed patient numbers during certain hours. Officials acknowledged that this misrepresentation could lead to patients leaving emergency care prematurely. Changes are being made to improve data accuracy and monitor wait time predictions.

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