Zoe Lorenz-Boser, a 23-year-old mechanical engineer from Edmonton, became a victim of fraud when someone opened credit accounts in her name, leading to $20,000 in debt. Despite her efforts to dispute the fraudulent debts with credit agencies Equifax and TransUnion, the process has been lengthy and frustrating, with debts reappearing after removal and technical issues complicating her claims. Experts highlight the complexities of holding credit bureaus accountable, as many Canadians face similar challenges in rectifying credit reports.
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