Adrian, a senior engineer for Openreach, faced a life-threatening incident while repairing broadband in Surrey when a man drove his van at him after throwing traffic cones in frustration. This incident is part of a disturbing trend, with 700 assaults reported against Openreach employees in the past year, significantly up from previous years. To enhance safety, engineers like Adrian now use a new app that allows them to silently alert the police in emergencies. Such measures are crucial as assaults have become the leading cause of injuries among engineers, far exceeding traditional workplace hazards.
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