A Northland pensioner, Brett Jacobson from Kerikeri, received a refund from NZ Transport Agency after being incorrectly charged for the Northern Gateway toll road while towing his ute on January 23. He initially paid the $2.60 fee to avoid escalating charges, including a potential $40 infringement fee. Despite the refund, Jacobson believes the agency should have addressed the issue proactively. His case was highlighted after inquiries from the Northern Advocate.
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