Jamie Cole, a 25-year-old autistic man, died after jumping from the fifth-floor balcony of his Tenerife hotel room during a holiday in January 2023. Following an argument with his carer, Lousha Rees, he sent a text indicating suicidal intent. An inquest revealed concerns about the support provided by Rees and their employer, Lifestyle, although the coroner did not find gross misconduct. The company has since implemented an improvement plan to address the issues raised.
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