Cloudflare experienced its most significant outage since 2019, primarily due to issues in its Bot Management system, which is designed to manage automated web crawlers. The outage affected numerous websites, including major platforms like X and ChatGPT, resulting from a database permission change that led to an overload in the system. Cloudflare’s CEO, Matthew Prince, outlined plans to prevent future incidents, including hardening configuration file ingestion and enabling global kill switches. The incident underscores the challenges of maintaining service reliability in a centralized internet infrastructure.
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