Civil Aviation Minister Ram Mohan Naidu stated in the Lok Sabha that IndiGo is being held accountable for its operational crisis, assuring that the airline’s services are stabilizing. He emphasized the ministry’s commitment to passenger convenience and dignity, highlighting ongoing measures to enhance the aviation sector. Naidu noted that all other airlines are functioning smoothly and detailed actions against IndiGo, including DGCA investigations and supervision of passenger support measures. Refunds and baggage tracing are also being monitored to ensure compliance and passenger care.
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